Publication date: 1. September  2022                        

Last updated: 14. March 2023

Machineric Solutions OÜ (“Machineric”, “we”, “us” and “our”) collects data about users and visitors to our website at and our mobile applications, such as for iOS or Android (the “Machineric Platform”). This helps us to enable the provision of the Services pursuant to the Machineric Platform Terms and Conditions for Use (the “Services”), and to improve the user experience on the Machineric Platform. Machineric’s personal data processing practices are governed by the following Privacy Policy (the “Privacy Policy”), which provides you with information on personal data that Machineric collects, how we use that data, who has access to that data etc. The Privacy Policy also describes your rights as a data subject.

Machineric complies with the provisions of General Data Processing Regulation (EU) 2016/679 and the national legislative acts with regard to the processing of personal data.


The controller of your personal data is Machineric Solutions OÜ (Estonian registry code 16094960, address: Toompuiestee 30 Tallinn 10149, Estonia). If you have any questions regarding the processing of your personal data by us, you can contact us via e-mail at


In this Privacy Policy, “personal data” is defined as any information relating to an identified or identifiable natural person.

  • Subscription and account information

When you as a representative of our client purchase a subscription to the Machineric Platform (“Machineric Subscription”) to use the Machineric Platform and our Services, or when you use the Machineric Platform based on the Machineric Subscription purchased by your employer, we will collect personal data as necessary to provide the Services you request. We may require you or your employer to provide us with your name, mobile phone number, e-mail address, username, employer and position and selected password to establish an account on the Machineric Platform. We may require you to provide us with additional personal data to provide you additional services. We also process information about your user rights on the Machineric Platform.

The purpose and legal basis to collect these data is our legitimate interest to provide our clients with the requested Services.

  • Transaction information

When you purchase a Machineric Subscription, we collect information about your payments and transactions, as well as other information associated with the transaction such as used payment method or other important information.

Legal basis to collect and process transaction information is our legitimate interest to execute a contract between us and our customers, as well as to provide our Services. We also process these personal data to fulfil our obligations under applicable accounting and tax laws. In these cases, the processing of personal data is based on mandatory legal provisions which require that we store certain data for accounting purposes.

  • Data about your use of the Machineric Platform

We always improve the Machineric Platform and user experience. Therefore we have to know what information on the Machineric Platform is most interesting for visitors, from which countries visitors come to the Machineric Platform, how often visitors return, which browsers they use, on which devices the Machineric Platform is browsed, what is their IP address, how you move, click or scroll around our the Machineric Platform etc.

As you navigate through the Machineric Platform, certain information can be collected without you actively providing the information using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream, website scripts). Your internet browser or mobile device automatically transmits some of this information, such as the URL of the website you browse or just came from and the Internet Protocol (IP) address and the browser version your computer or mobile device is currently using; the date and time you access the Machineric Platform and the pages that you access while visiting the Machineric Platform.

Legal basis to collect that data is necessity to perform our service to provide you with Machineric Platform and our legitimate interest to improve it.

  • Inquiries and answers

When you contact us with an enquiry via the Machineric contact form at and/or on our mobile applications, or contact us via e-mail or phone, we will process your contact details and content of your message to respond to your enquiry.

Legal basis to collect this data is our legitimate interest to respond to enquiries about us and our services.

  • Direct marketing

If you subscribe to receive mobile applications’ push notifications  and/or e-mail communication from us on the Machineric Platform by providing your e-mail address and you consent to receive news and/or push notifications, we may use mobile applications’ push notifications and/or your e-mail address for the purpose of sending you updates, offers and other marketing material.

Legal basis to provide you with direct marketing material is your consent to advertise and grow the sales of Machineric and to provide you with relevant information about Machineric and offers of Services available at the Machineric Platform. You may disagree with such use of your e-mail at any time by clicking “unsubscribe” in the message you receive from us.

  • Data regarding legal claims

If necessary, we may process your personal data in order to establish, exercise or defend legal claims arising out of or in relation to the agreement between us and you (or the company you represent).


What are cookies?

A cookie is a small data file that may written to your device when you browse the Machineric Platform. A cookie enables the Machineric Platform to remember your actions and preferences over a period, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

What cookies do we use?

The Machineric Platform uses cookies to collect your IP address and browsing information, such as the websites you have visited or time you have spent on each page and allow the Machineric Platform to remember your system and preferences.

Other cookies allow us to track Machineric Platform traffic and users’ interaction with the Machineric Platform – we use this data to analyse visitors’ behaviour and to improve the visitors’ experience.

Cookies allow us to:

  • give you a better user experience when you visit the Machineric Platform;
  • allow you to set personal preferences;
  • create statistical information about the use of the Machineric Platform;
  • and to measure the effectiveness of advertising.

We use the following categories of cookies on the Machineric Platform:

Functional cookies

These cookies are essential in order to enable you to move around the Machineric Platform and use its features. For example, functional cookies are used to remember your login information.

Performance Cookies

These cookies collect anonymous statistical information on how people use our the Machineric      Platform. For example, performance cookies may help us understand how users browse or use the Machineric Platform and highlight areas that are used the most.

Targeted advertising cookies

These cookies collect information about your browsing habits. They are used to make advertising more relevant to you and your interests. We may also use these cookies to limit the number of times you see an advert, and to estimate how the advertisements on the Machineric Platform reach our users. The cookies are usually placed by third party advertising networks to create information about your interests through your online behaviour.  

Other third party cookies

We also may have social media cookies on the Machineric Platform. These cookies allow you to share what you’ve been doing on the Machineric Platform on social media. We are not responsible for such cookies. Please read the privacy policies of these third parties carefully.

How long are cookies retained on my device?

The storage time for cookies on your device is divided into two categories.

Session cookies

Session cookies are set per session, meaning that they last until you close your browser. Session cookies are not stored on the hard drive of your device.

Persistent cookies

Persistent cookies are stored on your hard drive until you delete them or they reach their expiry date. We will not store cookie information from persistent cookies for longer than a maximum of 2 years.

Cookies are placed on your device only if you provide your consent, unless cookies are required for strictly technical functioning of the Machineric Platform. However, note that if you do not consent to the use of cookies, certain functions of the Machineric Platform may not function properly or may not function at all.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

How to control cookies?

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.


We put our best efforts to keep your data safe and always require the high level of security and confidentiality from our employees and partners.

We may share certain categories of your personal data:

  • with third party sales portals in order to provide you with our Services;
  • with our trusted services providers when they provide services to us or to you on behalf of us and under our instructions, such as cloud-based service providers, legal service providers, accounting service providers, etc. We will control and shall remain responsible for the use of your personal data at all times;
  • our partners, who provide us with tools for analytics (who may access statistical browsing data);
  • to public authorities if we are required to disclose personal data by law or to comply with a lawful request of authorities;
  • in relation to a merger, acquisition or sale of our business or its part(s).

As a rule, we do not transfer your personal data outside of the European Economic Area. However, if we do so, we use adequate safeguards to protect your personal data, such as the standard contractual clauses for transfers established by the European Commission. You can get more information about the transfers of your personal data by contacting us at


We process your personal data only for as long as necessary for the fulfilment of the purposes of personal data processing, which are described above.

Most of your personal data will be kept until the end of the contractual relationship with us, i.e. until your account is active. However, we may keep some of your personal data for longer, if this is necessary to achieve our legitimate interests or where this is required by law. For example, we keep accounting source documents (such as contracts and invoices) for 7 years as of the end of the financial year when a business transaction was recorded in our ledgers. Personal data relating to contractual relationships may be kept for up to 10 years after the end of the contractual relationship, taking into account the maximum expiry period of claims.

In some cases, personal data may be stored for a longer period if storage of personal data is required in order to protect our or any third parties’ legitimate interests, e.g. in case of a legal dispute.

When the retention of your data is no longer necessary to achieve the purposes of processing, your data will be permanently removed, unless you instruct us otherwise and we agree on the terms on longer storage of your data.


By contacting us at you may exercise your rights as the data subject, including the following:

  • You may request access your personal data;
  • To the extent allowed under applicable law, you may request us to correct, update, change or remove your personal data at any time;
  • If you request the erasure of your personal data, please note that certain information is strictly necessary in order to fulfil the purposes defined in this Privacy Policy and may also be required by law. If personal data is erased under your request, we will only retain such copies of the information as are necessary for us to protect our or third parties’ legitimate interests, comply with governmental orders, resolve disputes, troubleshoot problems, or enforce any agreement you have entered into with us. Thus, you may not erase such personal data;
  • The right to withdraw consent regarding processing of personal data, where the legal basis for processing is your consent;
  • The right to data portability (to the extent allowed under applicable law);
  • In some cases you may have a right to request restriction of processing of your personal data or to object to processing of your personal data.

If you think there is a problem with the way we are handling your personal data, you have a right to file in a complaint to your national data protection authority in the EU/EEA. In Estonia, that is the Estonian Data Protection Inspectorate. You can find contact details of the Estonian Data Protection Inspectorate here:


We use reasonable security measures (including physical, electronic and administrative) to protect your personal data from loss, destruction, misuse and unauthorised access or disclosure. For example, we only grant access to your personal data to authorised employees and contractors who need it to perform their duties.

Please note that while we take reasonable steps to protect the security of your personal information, no system completely eliminates all potential security risks.


From time to time, we may update this Privacy Policy in order to adapt it to any updates that might arise. In such a case, we will notify you via the e-mail that you have communicated us. This Privacy Policy was last updated as of the “Last updated” date shown above.

Enquire more - no obligation

*By clicking Send you consent to the processing of your personal data for the purpose of contacting us. All information related to the processing of personal data and your related rights can be found in our privacy policy. You can query more by writing to: